Mena Auditing System

MENA AUDITING is specially designed for Food safety and Hygeine Audit purposes. The Audit domain includes Restaurants, Fast Food outlets, Kitchens, Laundries, Barber Shops, Vegetable Shops, Housing Units, etc.

Our Audit System is in compliance with the following:

  • FSAUK (Food Standard Agency UK).
  • USFDA (USA Food and Drug Authority).
  • SFDA (Saudi Food and Drug Authority).
  • GSO (GCC Standards Organization).
  • Codex Alementarius (HACCP Food Safety Management System Codes)

We understand the most important aspects of what our Centers need when it comes to delivering our qualifications, which are amongst the most competitively priced within the market. However, we will not be beaten for value. We concentrate on the areas important to our clients, including dedicated customer support, exceptional supporting documentation and unbeatable service and turnaround times.

Low cost:
– Does not require specialized hardware or software and does not require maintenance costs.
– The flexibility of the device and you can use the device you already own.
– Greater vision of results
– Easy analysis and comparison of results.
– Show results by customer, location type, region / neighborhood / territory.
– Improve performance and keep customers longer
– Quick access to information and truth matters.
– Focus on resources of greatest interest.
– Follow corrective actions in real time.

Internal Report of the MENA Audit System:
– Infractions determined by inspectors
– Sanctions decided by inspectors
– Classification of facilities (A, B, C, D, and percentage of grades)
– Summary of stop operations (frozen, dry, chilled, fresh)
– Analysis of review reports of each facility (unspecified).
– Summary of violations (based on examination result by severity)
– Summary of Violations (based on the value of the fine)
– Inspector performance (how many audits were conducted and reviews were outstanding and not yet performed)
– Waqf report (how many are approved and not approved)
– Closing report (how many restaurants have been closed)
– Alarm report (how many restaurants have been warned)
– Passage report (how many restaurants have passed)
– Total number of employees per facility
– Trainees (how many trainees)
– Expected staff (how many staff are awaiting training)
– Report of violations of workers
– Total number of facilities

To deliver economic value to customers through Quality, Health, Safety, Environment and Social Responsibility management of their assets, projects, products and systems, resulting in license to operate risk reduction and performance improvement.

Our Values
These values form the cornerstone of everything we do and allow us to provide our Centers with an exceptional customer experience from the moment they contact us.
Quality
Since 1982 Highfield has been renowned for providing high quality support to its customers and learners. This is due to:

  1. Only using the very best subject matter experts who truly understand the end-user.
  2. Using our in-house film, IT, design team and illustrators.
  3. Regularly updating our materials.
  4. Using the best available resources.

Value
We understand the most important aspects of what our Centers need when it comes to delivering our qualifications, which are among the most competitively priced within the market. However, we will not be beaten for value. We concentrate on the areas important to our clients, including dedicated customer support, exceptional supporting documentation and unbeatable service and turnaround times.
Service
We answer our phone within three-rings and you will receive your examination results within seven working days (although we are currently working to an average of four working days). Our customer service standards are recognized as being among the best in the world.
Integrity
We have family values, and promise to provide our Centers with accurate and honest information at all times. We will always advise on the best solution for your Center, including the type and level of qualification required. We never put profit before good advice.